Partial Service Outage

Incident Report for Esper.io

Resolved

Our systems have been stable for last 8+ hours. We will take proactive measures to avoid this from happening again.
Posted Mar 30, 2024 - 02:27 UTC

Monitoring

A fix has been implemented and services are now restored.

We will continue to monitor to ensure service stability.
Posted Mar 29, 2024 - 15:00 UTC

Identified

The issue has been identified and the fix is being implemented.
Posted Mar 29, 2024 - 14:00 UTC

Investigating

Our team has identified a possible cause of the partial service outage. Some of our customers are impacted. We’re working to resolve it.

Which services are affected?

API: Yes

Console: Yes

Devices: No
Posted Mar 29, 2024 - 12:00 UTC
This incident affected: Esper Systems.