The login issues caused by the earlier service disruption with our authentication provider, Auth0, have been resolved. Users are now able to log in successfully.
Posted Mar 25, 2025 - 19:19 UTC
Monitoring
We are seeing recovery in login functionality. Auth0 has implemented the fix for the issue.
We’ll continue closely monitoring the situation until Auth0 fully resolves the incident and all customer access is restored.
Posted Mar 25, 2025 - 19:07 UTC
Identified
We’ve confirmed that the login issues are due to a service disruption with our authentication provider, Auth0. Their team is aware of the issue and actively working on a resolution. We’ve also reached out to their support team for further updates.
We are continuing to monitor the situation and will provide more information as it becomes available.
Posted Mar 25, 2025 - 18:51 UTC
Investigating
We are currently investigating an issue impacting user logins across our platform. Our authentication provider, Auth0, is experiencing a service disruption, which is preventing customers from logging into their tenants. We are actively monitoring the situation and will provide updates as we learn more.